PAYMENT AND SHIPPING
The payment for the products ordered is possible via the following methods:
- ONLINE BANKING / GENERAL PAYMENT SLIP
Payment can be made online or by means of a general payment slip at a bank, a post office, etc.
AQUA SUB d.o.o.
Ulica Grada Gospića 9, 21000 Split
IBAN: HR56 2402 0061 1011 4321 4
Reference number: Number of your order
Payment is processed manually once it is evident on our transaction account. We process payments at least once a day each weekday.
- CASH ON DELIVERY
If your payment method is cash on delivery, you will pay with cash upon delivery of the ordered goods. Should you be away at the time of delivery, the courier will leave you a notification of the package, and with this notification you should go to the specified post office within the time limit indicated in the notification.
For cash on delivery transactions, the Croatian Post charges a fee for money transfer in accordance with the current price list available on their website. Payment by cash on delivery is available only for customers with address in Croatia.
- BY CARDS
We accept the following cards through the MyPOS service: Visa, Mastercard, Maestro, American Express, Union Pay, JCB, Bancontact. If you are paying with a card, select the type of the card you are paying with on the secured website mypos.eu. Payments by cards via the MyPOS Payment service are processed immediately.
- Via PayPal
What is PayPal? PayPal provides online payment and money transfer services. To use PayPal, you should register at www.paypal.com. Payments by PayPal are processed immediately.
Shipping and delivery times
AQUA SUB ships via GLS, DPD or HPekspres delivery services.
Delivery is made across the entire territory of the Republic of Croatia. For the first zone (larger cities and towns) the delivery time is 24 hours and for the second zone (smaller towns and islands) the delivery time is 48 hours.
AQUA SUB delivers orders within 3 working days after payment or after the order itself in case of paying via cash on delivery.
Shipping is charged 4,50 EUR, including VAT.
Shipping is free for orders over 30,00 EUR.
All deliveries outside the Republic of Croatia are charged according to zones as follows:
Zone 1 includes the countries: Slovenia, Poland and the Czech Republic. Delivery is charged 8.00 EUR including VAT. There is no delivery charge for orders over 60.00 EUR.
Zone 2 includes the countries: Austria, Belgium, Bulgaria, Denmark, Estonia, Germany, Hungary, Latvia, Lithuania, Luxemburg, the Netherlands, Romania and Slovakia. Delivery is charged at EUR 10.00 including VAT. There is no delivery charge for orders over 70.00 EUR.
Zone 3 includes the countries: France, Italy, Portugal and Spain. Delivery is charged EUR 15.00 including VAT. There is no delivery charge for orders over 75.00 EUR.
Zone 4 includes the countries: Bosnia and Herzegovina, Finland, Greece, Ireland, Montenegro, North Macedonia, Serbia, Sweden, Switzerland, Turkey and the United Kingdom. Delivery is charged EUR 20.00 including VAT.
There is no delivery charge for orders over 90.00 EUR.
For all other countries, which are not included in the above mentioned zones, delivery is charged 30.00 euros.
AQUA SUB delivers orders within 3 working days after payment or the order itself in the case of cash on delivery.
If the order is returned after sending, the customer is obliged to pay the amount of the postage for resending, even if he was previously entitled to free postage due to the size of the order.